The Trap Of Unconscious Competence

The Conscious-Unconscious Model of Learning

Today, I’d like to talk about the Conscious-Unconscious Model of Learning — a powerful framework that explains how we develop skills, from novice to expert.

Understanding this model and the trap of unconcious competence can greatly improve your ability to delegate, train, and coach others effectively. Watch the below video for David’s insights.

Unconscious Competence

There are tasks you perform automatically, without much thought. This is known as Unconscious Competence.

At this stage, your skills are deeply ingrained in your long-term memory. Even if the task is complex, you carry it out effortlessly.

However, when you delegate these tasks, the person you’re training may be at a very different stage of learning — known as Unconscious Incompetence.

Unconscious Incompetence

Someone at this stage is unaware of what they don’t know. They may be blissfully unaware of the many small but critical details that you now handle automatically.

This gap can cause frustration during delegation. To bridge it, you must consciously break down the steps and decisions that you take for granted.

Conscious Competence

To teach someone effectively, you must return to the Conscious Competence stage — where you deliberately focus on each step of the process.

At this stage, individuals recognise what they don’t know and can actively work on improving. Through coaching, mentoring, and practice, they gradually gain skill.

However, when learning something new, they require full concentration. Any distractions can cause mistakes since their brainpower is fully engaged in mastering the task.

Bridging the Gap

If you are an Unconscious Competent delegating to an Unconscious Incompetent, you’ll struggle to communicate effectively unless you first return to a Conscious Competence mindset.

By breaking tasks into clear steps and guiding others with patience and clear instructions, you empower them to build their own competence and confidence.

Key Takeaway

When developing your team, recognise where people are in the Conscious-Unconscious Model of Learning. By adapting your approach, you’ll help them move from confusion to confidence — and ultimately to mastery.

That’s food for thought — insights for busy leaders and managers in just 150 seconds.

You can watch more of our short videos here.

With best regards,

David Klaasen

Talent4Performance help business leaders clarify complexity. We inspire people and drive continuous performance improvement, so they can convert thinking into action and results.

©David Klaasen – 2025